Privacy Policy
Welcome to Lunea Clothing. Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose your personal information when you visit our website or place an order.
1. Information We Collect
When you use our website, we may collect the following information:
- Full Name
- Email Address
- Phone Number
- Billing & Shipping Address
- Order Details
- Payment Information (processed securely by our payment providers)
- IP Address, Browser Type, and Device Information
- Cookies and Website Usage Data
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and shopping experience
- Prevent fraud and unauthorized transactions
- Comply with legal obligations
We do not sell or rent your personal information to third parties.
3. Payment Security
All online payments are processed through secure and trusted payment providers. Lunea Clothing does not store your complete debit or credit card information on its servers.
4. Cookies
Our website uses cookies to:
- Remember your shopping cart
- Improve website performance
- Analyze website traffic
- Provide a better user experience
You may disable cookies through your browser settings, although some website features may not function properly.
5. Sharing Your Information
We may share limited information only with trusted third-party service providers such as:
- Shipping and courier companies
- Payment gateways
- Website hosting providers
- Analytics services
These providers are only given the information necessary to perform their services.
6. Data Protection
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.
7. Marketing Communications
If you subscribe to our newsletter or promotional updates, you may receive marketing emails from us. You can unsubscribe at any time using the unsubscribe link provided in our emails.
8. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Delete your personal data (where legally permitted)
- Withdraw marketing consent at any time
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.
10. Children’s Privacy
Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page whenever necessary.
12. Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us through the Contact Us page on our website.
Lunea Clothing
Thank you for trusting Lunea Clothing. Your privacy and security remain our priority.